{"id":21244,"date":"2023-02-10T21:13:24","date_gmt":"2023-02-10T21:13:24","guid":{"rendered":"https:\/\/dev.northbaysolutions.com\/?page_id=21244"},"modified":"2025-05-23T14:53:33","modified_gmt":"2025-05-23T14:53:33","slug":"aws-cloud-managed-services","status":"publish","type":"page","link":"https:\/\/northbaysolutions.com\/services\/aws-cloud-managed-services\/","title":{"rendered":"Next-Generation AWS Cloud Managed Services"},"content":{"rendered":"

\"AWS<\/span><\/div><\/div><\/div>
\"AWS<\/span><\/div><\/div><\/div><\/div><\/div>

Managed Services Offerings Designed with the AWS Cloud in Mind<\/h2><\/div>

Managed Services Offerings Designed with the AWS Cloud in Mind<\/h2><\/div>

The cloud has fundamentally changed the way business works \u2014 and what IT teams need from Managed Service Providers (MSPs). Whereas traditional MSPs provide break-fix support for on-premises environments, NorthBay is a Next-Generation Cloud MSP focused on helping businesses maximize all the benefits of the AWS Cloud.<\/p>\n<\/div><\/div><\/div>

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\"NorthBay<\/span><\/div>

Flexible, modern MSP offerings from NorthBay include ongoing management and optimization of your AWS environment<\/p>\n<\/div><\/div><\/div>

Less than 0.1% of AWS global partners have achieved the AWS MSP Certification. With that in mind, you can rely on us to:<\/b><\/p>\n<\/div>

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Take on or take over day-to-day management of your AWS Cloud operations and infrastructure on an ongoing basis<\/div><\/div><\/div>
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Take on or take over day-to-day management of your AWS Cloud operations and infrastructure on an ongoing basis<\/div><\/div><\/div>
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Take on or take over day-to-day management of your AWS Cloud operations and infrastructure on an ongoing basis<\/div><\/div><\/div>
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NorthBay:<\/div>\n

The Next Generation MSP for AWS Cloud Customers<\/span><\/h1><\/div><\/div><\/div>

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More Opportunity for Innovation<\/div>
Free up your IT team to focus on application development, innovation and growth<\/div><\/div>
Improve Data and Operational Security<\/div>
Reduce the risk of cyber security threats with monitoring and patch management tools<\/div><\/div>
Stronger Regulatory Compliance<\/div>
Meet increasing government and industry regulations including HIPAA and GDPR<\/div><\/div>
Reduced IT Operating Costs<\/div>
Keep costs low and predictable with our consumption-based monthly rate and ongoing cost optimization activities<\/div><\/div><\/div><\/div><\/div>
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More Opportunity for Innovation<\/div>
Free up your IT team to focus on application development, innovation and growth<\/div><\/div>
Improve Data and Operational Security<\/div>
Reduce the risk of cyber security threats with monitoring and patch management tools<\/div><\/div>
Stronger Regulatory Compliance<\/div>
Meet increasing government and industry regulations including HIPAA and GDPR<\/div><\/div>
Reduced IT Operating Costs<\/div>
Keep costs low and predictable with our consumption-based monthly rate and ongoing cost optimization activities<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

Services and Solutions for Every Stage of Your AWS Cloud Journey<\/span><\/div><\/h2><\/div>

Services and Solutions for Every Stage of Your AWS Cloud Journey<\/span><\/div><\/h2><\/div>

As an AWS Premier Consulting Partner, NorthBay employs more than 350 AWS-certified engineers, with expertise across all areas of the AWS ecosystem for every state of the cloud adoption and acceleration journey.<\/p>\n<\/div>

\"NorthBay<\/span><\/div>
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Always On Service Desk<\/h2><\/div>
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Our 24\/7\/365 response, ticket, and issue management and monitoring ensure rapid incident response and resolution.<\/p>\n<\/div><\/div><\/div>

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White Glove Service Delivery<\/h2><\/div>
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We provide strategic business and technology advice and conduct regular service reviews to meet your organization\u2019s evolving needs.<\/p>\n<\/div><\/div><\/div>

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Management and Monitoring Tools<\/h2><\/div>
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We utilize the latest technologies for patch management, health and performance monitoring, threat and vulnerability detection and backup and restore.<\/p>\n<\/div><\/div><\/div>

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Continuous Improvement<\/h2><\/div>
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On an ongoing basis, we focus on identifying key areas to reduce cost, improve security and optimize your technology environment.<\/p>\n<\/div><\/div><\/div>

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Success Story:<\/h6><\/div>

Modernizing and Managing Grow Credit\u2019s Applications and Operations on<\/span> AWS Cloud<\/span><\/path><\/svg><\/span> <\/span><\/h2><\/div>

Modernizing and Managing Grow Credit\u2019s Applications and Operations on<\/span> AWS Cloud<\/span><\/path><\/svg><\/span> <\/span><\/h2><\/div>

Learn how we helped Grow Credit embrace containers, microservices and serverless, and why they rely on us for ongoing management of their AWS Cloud environment.<\/p>\n<\/div>

Read the Success Story<\/span><\/a><\/div><\/div><\/div>
\"Technology<\/span><\/div><\/div><\/div><\/div><\/div>
Have Questions?<\/h5><\/div>

We\u2019re Here to Help You Maximize the Benefits of the AWS Cloud.<\/h2><\/div>

We\u2019re Here to Help You Maximize the Benefits of the AWS Cloud.<\/h1><\/div><\/div><\/div>
Connect with an AWS MSP Advisor<\/span><\/a><\/div>
Connect with an AWS MSP Advisor<\/span><\/a><\/div><\/div><\/div><\/div><\/div>

Related Customer Stories<\/h2><\/div>
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\n\t\t\t\t\"Data<\/div>\n<\/div>
\"Data<\/span><\/div><\/div><\/div><\/div>

Data center migration from on-premises to AWS Cloud for IBL Ltd<\/p><\/div>

Meet Our Customer IBL Mauritius is a diversified conglomerate based in Mauritius, boasting a rich history of over 190 years. The group operates across nine business clusters, encompassing more than 280 brands in sectors such as agro-industry, building and engineering, commercial, financial services, hospitality, life sciences, logistics, manufacturing and processing,Read more<\/a><\/p><\/div>

Learn More<\/span><\/i><\/a><\/div><\/div><\/div><\/div><\/div><\/div>\n
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\n\t\t\t\t\"Navigating<\/div>\n<\/div>
\"Navigating<\/span><\/div><\/div><\/div><\/div>

Navigating AWS with NorthBay: Scoutek’s Managed Services Story<\/p><\/div>

Meet Our Customer Scoutek provides the power of total trail camera and photo management using the most advanced technology available and is designed to work for all Scoutek Certified cameras, and any wireless cameras that can transmit photos to a specified email address. Scoutek trail cameras are designed for outdoor use, typicallyRead more<\/a><\/p><\/div>

Learn More<\/span><\/i><\/a><\/div><\/div><\/div><\/div><\/div><\/div>\n
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\n\t\t\t\t\"How<\/div>\n<\/div>
\"How<\/span><\/div><\/div><\/div><\/div>

A Recipe for Success: How Alamar Foods Leverages NorthBay Managed Service<\/p><\/div>

Meet Our Customer Alamar Foods, a leading Saudi Arabian quick-service restaurant (QSR) operator across the Middle East, North Africa, and Pakistan, has solidified its position as a regional powerhouse for over three decades. Their success hinges on a seamless customer experience, made possible by a robust technical and digital infrastructure. As theRead more<\/a><\/p><\/div>

Learn More<\/span><\/i><\/a><\/div><\/div><\/div><\/div><\/div><\/div>\n
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\n\t\t\t\t\"HappyNest<\/div>\n<\/div>
\"HappyNest<\/span><\/div><\/div><\/div><\/div>

Fresh Pressed & Cloud Processed: HappyNest\u2019s Growth Story with NorthBay<\/p><\/div>

Meet Our Customer HappyNest is a convenient, affordable, and eco-friendly laundry service available in the United States. The service is designed to make laundry hassle-free by offering next-day pick-up and delivery. Customers can schedule weekly or by-request laundry pickups without any contracts or hidden charges. Pricing varies by location but averages aboutRead more<\/a><\/p><\/div>

Learn More<\/span><\/i><\/a><\/div><\/div><\/div><\/div><\/div><\/div>\n
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\n\t\t\t\t\"SAP<\/div>\n<\/div>
\"SAP<\/span><\/div><\/div><\/div><\/div>

SAP on AWS: How NorthBay Solutions Helped IBL Achieve Success<\/p><\/div>

Meet Our Customer International Brands Limited (IBL) Group is a world-class conglomerate managing a diverse portfolio of companies across consumer retail, healthcare, pharmaceuticals, distribution and e-commerce. IBL Group was built with a vision to achieve unparalleled reach through an unmatched distribution infrastructure. Marquee brands on IBL Group\u2019s client list include J&J, RedRead more<\/a><\/p><\/div>

Learn More<\/span><\/i><\/a><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>
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More Customer Stories<\/span><\/a><\/div><\/div><\/div><\/div><\/div>

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Choose the NorthBay AWS Cloud MSP Model that Meets Your Needs<\/h1><\/div>

Choose the NorthBay AWS Cloud MSP Model that Meets Your Needs<\/h1><\/div>

NorthBay offers two Managed Services delivery models designed for customers of all sizes across all stages of the cloud journey. In addition to enabling you to offset day-to-day operations in order to focus on innovation, our DevOps and Cloud Operations teams are available for application development and support.<\/p>\n<\/div>

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\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Service Packages<\/th>\nGold<\/th>\nPlatinum<\/th>\n<\/tr>\n<\/thead>\n
<\/td>\nAWS Full-Service Cloud Management<\/strong>
\nNorthBay manages cloud environment<\/td>\n		AWS All-Inclusive Cloud Management<\/strong>
\nNorthBay provides premium support<\/td>\n<\/tr>\n
Response Time<\/td>\nWithin 15 Minutes
\nAvailability 12 Hours\/Day, 5 Days\/Week<\/td>\n		Within 15 Minutes
\nAvailability 24 Hours\/Day, 7 Days\/Week, 365 Days\/Year<\/td>\n<\/tr>\n
AWS Uptime Monitoring, Alerts, and Reports<\/td>\nAvailability 24 Hours\/Day, 7 Days\/Week,
\n365 Days\/Year
\nStandard
\nMonthly<\/td>\n		Availability 24 Hours\/Day, 7 Days\/Week,
\n365 Days\/Year
\nEnhanced*
\nWeekly<\/td>\n<\/tr>\n
Cost Reporting and Analysis<\/td>\nMonthly Analysis and Allocation of Your
\nAWS Usage<\/td>\n		Monthly Analysis and Allocation of Your
\nAWS Usage<\/td>\n<\/tr>\n
Cost Optimization and Rightsizing<\/td>\nWaste Management and Rightsizing
\nRecommendations and Implementation<\/td>\n		Comprehensive Cost Optimization
\nStrategy and Continuous Cost Optimization<\/td>\n<\/tr>\n
Backup and Recovery<\/td>\nBackup Frequency:
\nCustomizable to Your Specific Needs<\/td>\n		Backup Frequency:
\nCustomizable to Your Specific Needs
\nIncident Management and Resolution
\nRoot Cause Analysis<\/td>\n<\/tr>\n
Security and Compliance Monitoring<\/td>\nAvailability 24 Hours\/Day, 7 Days\/Week,
\n365 Days\/Year
\nAlert Frequency: Standard<\/td>\n		Availability 24 Hours\/Day, 7 Days\/Week,
\n365 Days\/Year
\nAlert Frequency: Enhanced<\/td>\n<\/tr>\n
Provisioning Hours<\/td>\nAdditional Add-On<\/td>\n10 Provisioning Hours\/Month<\/td>\n<\/tr>\n
NorthBay Comprehensive Cloud Management and Insights Portal<\/td>\nIncluded<\/td>\nIncluded<\/td>\n<\/tr>\n
AWS Service Limit Modifications**<\/td>\n1 Hour<\/td>\n1 Hour<\/td>\n<\/tr>\n
NorthBay TAM<\/td>\nNo TAM<\/td>\nAssigned Technical Account Manager
\n(TAM)
\nMonthly Review Meetings<\/td>\n<\/tr>\n
Expert Cost Recommendations<\/td>\n1 Meeting\/Quarter<\/td>\n1 Meeting\/Month<\/td>\n<\/tr>\n
Incident Management<\/td>\nIncluded (Email Notifications + Escalations Only)<\/td>\nIncluded (Platform Access)<\/td>\n<\/tr>\n
Application Uptime Checks<\/td>\nEntire App (Up or Down)<\/td>\nKPI Based Checks<\/td>\n<\/tr>\n
Support Coverage<\/td>\nAvailability 12 Hours\/Day, 5 Days\/Week<\/td>\nAvailability 24 Hours\/Day, 7 Days\/Week, 365 Days\/Year<\/td>\n<\/tr>\n
* Enhanced monitoring may result in increased AWS usage<\/p>\n

** Additional AWS service capacity may be requested through AWS on a case-by-case basis<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div><\/div><\/div><\/div>

Our Expertise<\/span><\/div><\/h2><\/div>

Our Expertise<\/span><\/div><\/h3><\/div>
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